Feefo Platinum Award Winner
Here at Sofatime we’ve got you covered. All our sofas are handcrafted and built to last. To give you added peace of mind, they all come with our Free 10 year Structural Guarantee as standard.
The 10 year Guarantee covers manufacturing defects or failures of the frame construction and suspension frame springs.
Terms and Conditions
Any failure of the frame or suspension springs, Sofatime will repair or replace the item free of charge during the first 10 years.
You will need proof of purchase in order to use your Sofatime guarantee. This guarantee is non-transferable if you choose to sell or donate your furniture to someone else.
Please note that our guarantee does not affect your statutory rights. It excludes accidental damage and wear and tear, and it covers domestic use only. This guarantee is only valid when the sofa has been used and maintained in accordance with the manufacturer’s guidelines/instructions.
• Manufacturing defects or failures of the frame construction
• Frame suspension springs.
What’s not covered
• Accidental or deliberate misuse
• General wear & tear
• Failure to maintain the furniture
• Commercial use
• Clearance items
• Non-authorised repairs or alterations or changes to the furniture.
We recommend you purchase our Guardsman Protection Plan which will help protect your furniture from some accidental damage – https://guardsman.co.uk/
The Small print – there isn’t any! We have kept it all straight forward and detailed above so you can relax and enjoy your sofa.
Last updated: 08/07/2022