Made To Last

Our 15 Year Guarantee

Here at Sofatime, we proudly offer an exceptional 15-year guarantee on all our sofas, giving you peace of mind and confidence that your sofa is made to last, whatever way you spend your time. We know that this isn’t just an investment in a sofa, but the centre piece for all those movie nights, catch-ups with friends and creating memories to last a lifetime.

Handcrafted with premium materials and built by expert craftspeople, our sofas are made to withstand the test of time and all that life has to throw at it.

We hope you never need to use your guarantee, but if you do, you can relax knowing that your sofa will remain a centrepiece of your living space for years to come.

What's Covered

All new pieces are guaranteed against faulty workmanship on framework and springs for 15 years from the date of delivery or collection. All interior fibre, foam and sewing is covered by a 2 year manufactures guarantee.

What's Not Covered

The guarantee does not cover your furniture against accidental or deliberate damage or where fabric or leather has been damaged as a result of exposure to chemicals or bio-fluids. Other exclusions include:

  • General wear & tear
  • Accidental or deliberate misuse or damage
  • Failure to maintain
  • Commercial use
  • Clearance items (covered for 12 months)
  • Non-authorised repairs or alterations or changes to the furniture

In the unlikely event of goods being found defective, we are unable to accept the return of goods that have been misused or are in an unsanitary condition. All guarantees are non-transferable.

For any further information, please talk to a member of our team in store or contact our customer care team at customer.care@hometime.co.uk