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Alternatively you can call our Sofa Experts today.

028 9086 1808

Monday 9:30am - 8:00pm
Tuesday 9:30am - 6:00pm
Wednesday 9:30am - 6:00pm
Thursday 9:30am - 8:00pm
Friday 9:30am - 6:00pm
Saturday 9:00am - 6:00pm
Sunday 1:30pm - 6:00pm

Delivery Information

We’re currently delivering FREE all-Ireland. All lead times are given in good faith and are approximate. The goods will be taken to the room of your choice, provided it is possible and the delivery team consider it safe to do so. If for reasons beyond our control, we need to re-deliver your goods an additional fee will apply (£49).

 

What to Expect on the day of delivery

Our Customer Care team will contact you when your items are ready for delivery and book a day that suits you.

Our delivery team will give you a call on the morning of delivery before 10am and provide you with a time slot. We ask that you please clear the room and pathway to the room for delivery in advance.

Not ready for your delivery? don't worry we can hold stock FREE of charge for up to 7 days. If you cannot accept the delivery within 7 days, then we will be entitled to cancel your order and retain 20% of the order value to cover associated costs.

Please notify us at least 24 hours before the delivery of any delivery amendments. Amendment may lead to an increase in lead-time.

Please inspect the goods carefully upon receipt. All goods are deemed accepted 7 days after delivery.

In the unlikely event, we are unable to complete the delivery of your goods, we will be entitled to cancel the order and refund the amounts paid.

 

Delivery partners 

We deliver most products using our own dedicated Sofatime fleet. Deliveries to the Republic of Ireland will be arranged with our partner Notboxes. We always aim to make the delivery experience as seamless as possible for you and when necessary contact will be made directly by our partner to arrange convenient delivery for you

Please contact our Customer Care Team on 028 9050 8301 for any delivery queries.

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